Support

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Frequently Asked Questions

Please note the quickest way to reach us for support is via Twitter - https://twitter.com/oddworldinc.

Stranger’s Wrath (Mobile):

Where do I contact the developers for support?

Please email support@s1games.com.

Which iOS devices will Stranger’s Wrath for mobile run on?

Oddworld: Stranger’s Wrath requires at least an iPhone 4S, iPad 2, iPad Mini or iPod Touch 5th gen.

Can I play Stranger’s Wrath for mobile with a controller?

You can! Stranger’s Wrath on iOS supports any MFi controller with a full profile, and on Android supports most HID controllers with a full profile. ‘Full profile’ refers to having enough inputs on the controller: two analog sticks, four directional button, four face buttons, two navigation buttons, and two shoulder buttons or triggers.

On iOS I lose some sound effects after about half-way through the game.

This has been fixed and an update should be available from the App Store any moment now. As a workaround, save the game and reload your progress and it should fix the issues.

There’s one room in the game that causes a crash when I walk through it.

We are fixing this bug now, and will supply an update ASAP. As a workaround, load the save game with the issue, pause and select ‘load’, select the same save and load it, and you should be able to make it through the section.


Stranger’s Wrath (PC):

When trying to download Stranger’s Wrath on PC I get the error message “This game is currently unavailable. Please try again another time.”

You must download and install the Microsoft Visual C++ 2008 Redistributable Package, either x86 if your system is 32-bit, orx64 if your system is 64-bit. This will solve the problem, although you may have to reboot Steam or your computer.

The graphics in Stranger’s Wrath on PC are corrupted on my ATI graphics card.

Unfortunately we are victim of bugs within ATI’s OpenGL drivers. To solve the problem of NPCs sticking in a ‘T-position’, download the latest drivers for your graphics card. ATI’s engineers are working on the other bugs now and they will release updated drivers that will fix other graphical glitches in the future.

Stranger’s Wrath on PC crashes on the loading screen on my Nvidia graphics board.

Disable any multi-threading options enabled in your Nvidia nView control panel.

I become unable to move Stranger in Stranger’s Wrath on PC.

Make sure that you have ‘vsync’ enabled in the game’s launcher.

What is New ‘n’ Tasty?

Oddworld: New ‘n’ Tasty is a ground-up remake of 1997’s Oddworld: Abe’s Oddysee. While it follows the same story as the original game, it has all-new graphics, all-new sound and all-new controls, while maintaining the same classic gameplay as before.

For more information, including screenshots and trailers, see our New ‘n’ Tasty game page.

What platforms will New ‘n’ Tasty be released on?

New ‘n’ Tasty has already been released on PlayStation 4, Xbox One, and Windows, Mac and Linux (on Steam, GOG.com and Humble Store). In the future it will be released on PlayStation 3, PlayStation Vita and Wii U.

Will New ‘n’ Tasty be released on Android?

We have been experimenting with New ‘n’ Tasty on Android, but we haven’t committed to releasing on that platform.

Will there be a physical or retail release of New ‘n’ Tasty?

Although we haven’t ruled out the possibility of a physical release in the future, we have no plans currently. The price of physical distribution runs into millions of dollars, and while that’s feasible for large publishers to pay and get enough sales to justify the expense, as a small, independent company we can’t afford to self-publish physically.

How much does New ‘n’ Tasty cost?

New ‘n’ Tasty costs the equivalent of between US $20.00 and US $29.99 depending on the platform you buy on. Visit the New ‘n’ Tasty game page for full information.

While we’ve seen some cautious or dismissive responses to our price being relatively high compared to other indie, download-only titles, we believe this is a fair reflection of the quality of game we have developed.

Will there be a collector’s edition of New ‘n’ Tasty?

No. Although we have considered a collector’s edition, it is not something we have plans for.

Does New ‘n’ Tasty have QuikSave?

Yes, New ‘n’ Tasty brings QuikSave (first introduced in Abe’s Exoddus) to the story of Abe’s escape from RuptureFarms. Additionally, you can QuikLoad to your most recent QuikSave at any time.

Can Abe say “All o’ya” in New ‘n’ Tasty?

Yes, Abe can speak to and lead multiple Mudokons at once using “All o’ya”. Abe will still be able to talk to Mudokons individually using his traditional “hello”.

Can Abe fart in New ‘n’ Tasty?

Of course! Abe wouldn’t be Abe if he couldn’t fart.

When will New ‘n’ Tasty be released on PlayStation 3, PlayStation Vita and Wii U?

We’re working hard to get New ‘n’ Tasty looking and playing excellent on these platforms, but right now we don’t know the release dates for them. We’ll announce release dates when we’re completely confident we know what those dates will be.

Will New ‘n’ Tasty be Cross-Buy or Cross-Save?

Yes, on PlayStation platforms New ‘n’ Tasty has both Cross-Buy and Cross-Save. If you buy New ‘n’ Tasty from the PlayStation Store, you will be able to download it to your PlayStation 4, PlayStation 3 and PlayStation Vita consoles and play as soon as it is released on those platforms. Your save games will be shared across the PlayStation Network, so you could put down your DualShock 4 controller and continue from where you left off on your PS Vita.

Cross-Buy is also enabled for users who downloaded New ‘n’ Tasty for free from PlayStation Plus in March 2015. Both DLCs for New ‘n’ Tasty (Alf’s Escape and Scrub Abe) are also Cross-Buy.

Will I have Cross-Buy if I buy on my PlayStation 4 or the Sony Entertainment Network website.

Yes, New ‘n’ Tasty is Cross-Buy regardless of which device you were using when you purchased New ‘n’ Tasty from the PlayStation Store.

Can I pre-order New ‘n’ Tasty?

Pre-ordering for New ‘n’ Tasty on PlayStation platforms has now ended in the Americas.

There will be no pre-ordering available for PlayStation 4, PlayStation 3 or PlayStation Vita in the UK, Europe, Middle East, Russia, Africa, India, Australia and New Zealand.

We are looking into pre-ordering opportunities on remaining platforms but currently can’t confirm that it will be available.

What languages is New ‘n’ Tasty available in?

New ‘n’ Tasty has full text translations, including subtitles for movies, in the following languages: English, German, French, Spanish, Italian, Russian, Polish, Brazilian Portuguese and Turkish. We hope to add voice translations in the future but cannot confirm that we will be able to.

What are the PC requirements for New ‘n’ Tasty?

Minimum and recommended system requirements for running New ‘n’ Tasty on Windows, Mac and Linux are available on the Steam store page.

Is New ‘n’ Tasty as difficult as the original Abe’s Oddysee?

New ‘n’ Tasty comes with three difficulty modes. Easy and Medium difficulties introduce a health system similar to the one from Munch’s Oddysee: Abe has a number of birds that represent his health, and when he takes damage, birds will fly out from him. He can replenish his health by rescuing Mudokons or spotting health birds out in the wild, but some dangers will still be one-hit kills, like bombs and meat grinders.

This means that many more people can now experience the full story of New ‘n’ Tasty like we think they should, but we haven’t forgotten the challenge-seekers amongst you! The Hard difficulty level will have one-hit kills throughout, and you’ll need to complete New ‘n’ Tasty in Hard to get all the PlayStation trophies. Hard mode still comes with QuikSave, but you’re under no obligation to use it.

For an even harder challenge, the Alf’s Escape DLC is an expansive bonus chapter designed to stretch your advanced control skills to their limit. And players looking for an ongoing challenge can compete for the fastest times on New ‘n’ Tasty’s online leaderboards.

How long is New ‘n’ Tasty?

New ‘n’ Tasty is the same complete game as Oddworld: Abe’s Oddysee, so the answer will be different depending on how familiar you are with the original, as well as the difficulty level you’re playing on and how determined you are to find all the secrets. We estimate a new player will be playing for 8 to 12 hours if they’re trying to rescue every Mudokon.

However, we fully expect that speedrunners will annihilate that time, and we’ve included online leaderboards so you can compete for the fastest playthroughs with your friends and other Oddworld fans worldwide. There’s even a trophy for beating our developers’ best times.

Does New ‘n’ Tasty have a platinum trophy?

Yes, New ‘n’ Tasty has a platinum trophy on PlayStation platforms.

Will New ‘n’ Tasty have a single trophy list across all PlayStation platforms, or separate trophy lists for each PlayStation platform?

New ‘n’ Tasty has a single trophy list shared by all three PlayStation platforms: PlayStation 4, PlayStation 3 and PlayStation Vita.

We were getting a lot of conflicting opinions on whether we should do that or let players earn three sets of trophies (including platinum trophies), so we ran a poll on Oddworld.com. The results were 2:1 in favor of that single, shared list, so that’s what we’re going with.

Will New ‘n’ Tasty have 3DTV support?

New ‘n’ Tasty does not have any 3DTV support.

Will I be able to change my controller layout to the Abe’s Oddysee layout?

Currently you can’t change the controller layout for New ‘n’ Tasty. We focused on creating a single control scheme that is best suited to the expectations of modern players. For example, you can now use the analog sticks to control Abe’s movement and throwing with much more precision than in Abe’s Oddysee.

However, we have added to all platforms two ‘old school’ modifiers that bring the controls more in line with what long-term fans will be familiar with. ‘Button to run’ and ‘sideways hop’ can be independently toggled in the Controls menu from the main menu or in-game pause menu.

In addition, we are looking to add the ability to custom-bind controller layouts in the next patch for Steam (1.02).

Are the music/speech/sounds in New ‘n’ Tasty the same as in Abe’s Oddysee?

All of the audio in New ‘n’ Tasty, including voices, sound effects and music, has been rerecorded at the high quality expected of modern games. The soundtrack has been recreated accurately, so you will not miss the classic music you remember from Abe’s Oddysee. Abe’s voice is still provided by Lorne Lanning.

What is Oddboxx?

The Oddworld Oddbox is a compilation of the first four Oddworld games, available on PC and now PlayStation 3. It contains Abe’s Oddysee, Abe’s Exoddus, Munch’s Oddysee and Stranger’s Wrath, with HD versions replacing the originals as appropriate. It’s available only as a digital download bundle. Read all about it here.

Can I still buy the Oddbox if Munch’s Oddysee HD isn’t currently available in my country?

Yes.

Will any of the games play on PlayStation 4?

No, the Oddboxx is not currently available for PlayStation 4.

Which languages will I get for Abe’s Oddysee, Abe’s Exoddus and Stranger’s Wrath HD?

You should get the appropriate language for your territory.

My Oddboxx game still isn’t working on PC, can you help me?

Make sure you meet the minimum system requirements for running the game in question, and ensure you read the support text that has been posted on the Steam forums. If you’re still experiencing technical problems, email tech support with a good description of your troubles and details of your computer specs.

Will there ever be new Oddworld games?

Yes! Looking into the future we hope to return to other unreleased projects (SligStorm and The Brutal Ballad of Fangus Klot), including the long-awaited continuation of the Oddworld Quintology with Squeek’s Oddysee. It is far too early to start talking about these or any other future plans.

Can you tell me about Abe HD?

Abe HD is now Oddworld: New ‘n’ Tasty – you can read about it here.

Can you tell me about Hand of Odd?

Hand of Odd was originally conceived and announced in the 1990s as a relatively typical RTS game, and a hugely detailed 4-inch-thick design document already exists. We will be reworking the existing designs to suit the emergent social gaming environment. When we talk about taking inspiration from Zynga, we are talking about the ‘freemium’ business model, NOT their games. Hand of Odd will NOT be like FarmVille or CityVille. What we are saying is that it will be free to play, but there will be monetized elements. Beyond that, we can’t comment on gameplay, platforms or other details because they’re not set in stone. Hand of Odd will hopefully deliver in 2012.

Why hasn’t my comment been approved on Oddworld.com?

All new users require to have their account manually approved for commenting – we aim to review all new users within 24 hours. Alternatively, your question might be in line to appear in the next Dear Alf, or it might be a frequently asked question that Alf’s tired of answering.

Who is Alf?

Alf is our liaison with the fans. He was introduced in Abe’s Exoddus as Abe’s friend who followed him through the desert. Alf went on to open Alf’s Rehab & Tea, where Mudokons sick from SoulStorm Brew come seeking rehabilitation, and where Oddworld fans come seeking answers to their questions.

Will you be releasing your games on Mac/Xbox 360/[insert platform here]?

We are a platform agnostic developer, no longer building games for any specific system, and we’ll always looks to bring out projects on multiple platforms. We have to be realistic and consider how easy it would be to do that, how well the game would play on that system, and how many sales we’d see from it.

Unfortunately, Stranger’s Wrath HD exceeds the 2GB limit on XBLA titles, and we’re unable to publish via Games on Demand because we haven’t published two disc products (Stranger and Munch were originally published by other companies). We have not given up and are in ongoing communication with Microsoft.

Why do Mudokons have four fingers on each hand in Abe’s Oddysee but only three in Abe’s Exoddus?

Well, it’s a long story that needs to be told. So here it is… Japan has a strict discriminating policy against any simulated characters entering their country with four fingers. Historically, Japan has had a subclass of meat packing workers that were typically looked down upon in their society. In later days, the blatant displaying of a four fingered hand gesture, intentionally directed at another, came to mean that you were calling them a member of the meat packing sub class. Which, we understand, was not at all a compliment.

It appears that the four finger connection with the meat packing class was due to work related accidents, but was so frequent that it came to symbolically represent the sub class. It seems as though this is a part of the Japanese history that some groups within Japan would like to see forgotten. Therefore, it is at great risk that you publish four fingered characters in Japan, as you may very likely end up in legal battles with a vociferous pressure group. This group claims that this type of representation is equivalent to and as degrading as the yellow star forced to be worn on Jews by the Nazis during the Second World War. That is, it’s offensive and degrading unless they can extort enough money out of you. Then it’s all okay. Case in point: We were told that the Walt Disney Corporation is charged five million dollars a year by this group so that Mickey Mouse may live in Japan and retain his original four fingered design. Otherwise, old Mickey would need to see a surgeon and have something done about that insulting forth finger.

The moral of this story is… if you want to pay, then it’s okay. If you don’t want to pay, then it’s a horrible insult to our culture. In other parts of the world we have a word for these types of two-faced tactics. We call it extortion. If it is truly offensive and degrading, then don’t allow it at all. But to allow it for a price… is to belittle the case altogether. It suggests that the real truth behind these groups is that they are using the darker moments in their own cultures’ history as an excuse to coerce money out of content providers.

Well, being that this is Oddworld, we felt that this seemed like a perfect addition to the Abe story. We thought it was ironically perfect that he was being discriminated against for being who he was. As the message came from Japan, “They don’t like his kind here,” with the sincere suggestion, “Just chop off one of his fingers cause you don’t have the money to pay up…” caused us to feel that we indeed needed to allow Abe to go through the suffering that goes along with being a poor slob at the bottom of the Food chain. Yup, we chopped off his finger so that the Japanese wouldn’t get offended (or paid). He didn’t like it one bit, but due to the fact that their ain’t much he can do about it… we decided that he could donate his finger rather than us donating five million dollars. Such is life in Japan when you’re a four-fingered meat packing worker.

And that is how Abe lost his finger in Japan. He’s still pretty pissed off about it, but we convinced him that with the amount of games sold in Japan, he still might be able to get his message through to their culture someday. As a true believer in his cause, he felt that the sacrifice of a finger was but a small price to pay in hoping to shed some light on discriminations and injustices the world over.

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